SHIPPING: Depending on your needs, we offer these options:
CONTINENTAL U.S.:
USPS Standard Shipping (any size order): $5. Allow 6 - 10 days.
Orders over $20 receive FREE Standard Shipping.
USPS Priority Shipping (any size order): $10 allow 2 - 3 days depending on where you live.
USPS Express Shipping (any size order): $28 allow 1-2 days anywhere in the country.
INTERNATIONAL
USPS International Economy (any size order): $7 Time varies by country. Please contact us for how quickly it will reach you or for faster options.
INSTITUTIONAL
Institutional Orders must choose USPS Institutional: $10 for Standard Shipping OR email us for faster shipping options.
RUSH SHIPPING INFORMATION
For USPS Express Shipping, If we receive your order before Noon, PST your package will arrive the next day (If we mail on Monday, your package will arrive on Tuesday, if we mail on Friday, it will arrive on Saturday). HOWEVER, ORDERS RECEIVED AFTER NOON, PST, overnight is not guaranteed by the post office until the 2nd day (Monday after Noon, PST orders will not be guaranteed until Wednesday delivery, Fridays after Noon, PST, delivery will not be be guaranteed until Tuesday). FedEx 24 hour service is available 7 days a week for 48.00.
Most all of our items are in stock and are readily available for immediate shipping. As we manufacture all our items here, we can fill any order not in stock and have itready for shipping within a few days.
If you have any questions or concerns about how fast your order will arrive, please feel free to email or call us. We're here to help!
TEL: 818-365-3101 P.S.T. CONTACT BY EMAIL, CLICK HERE
RETURNS POLICY:
For health reasons we are unable to have the standard return policy. We assure our customers, that our product, after it is made by us, is packaged with the utmost care, which includes cleanliness. If we send our product, after it has been to someone else, handled, worn, and returned we can not guarantee this, and we must, for your protection. Our products are hand sewn and great care is taken for quality as well as cleanliness.
We rarely have a return for workmanship, our returns are donated, with the understanding that they have been sold before, and perhaps worn, giving out that information is important, as everyone is experiencing some sort of medical procedure, which should not be exchanged with each other.
Should you still want to return an item, then we will charge a 50 percent restocking policy, the return time would be 15 days from the shipping date.
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